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Terms & Conditions

Welcome to the Tile & Stone Co Ltd website.

These Terms & Conditions apply to your use of this website. By accessing or using our website, you agree to these Terms.

Throughout these Terms, “Tile & Stone Co”, “we”, “us” and “our” refer to Tile & Stone Co Ltd.

1. About This Website

This website is provided to showcase Tile & Stone Co products, colours, finishes, ranges and related information.

The website is for informational and promotional purposes only. Products cannot be purchased directly through this website.

If you are interested in a particular product, please contact Tile & Stone Co directly to discuss product details, availability, pricing and your requirements.

2. Product Colours and Images

We make reasonable efforts to present product colours, textures, patterns and finishes as accurately as possible.

However, the appearance of tiles, stone and other products may vary from the images displayed on the website.

This can be due to factors including:

  • individual screen and device settings;
  • lighting conditions;
  • photography;
  • natural variation in stone and tile products;
  • differences between production batches; and
  • variations in colour, pattern, shade and texture.

Website images should therefore be treated as a guide rather than an exact representation of how a product will appear in person.

We recommend confirming the actual product, colour and finish before making a final purchasing decision.

3. Product Information

We take reasonable care to ensure information displayed on this website is accurate and current.

Product ranges, specifications, colours, finishes and availability may change from time to time.

Information displayed on the website does not constitute a guarantee that a particular product is currently in stock or available for a particular project.

Please contact us directly to confirm important product information before relying on it.

Nothing on this website is intended to mislead users regarding the characteristics, availability, quality or suitability of our products.

4. Product Suitability

Information provided on this website is general in nature.

The suitability of a particular tile or stone product may depend on factors such as its intended location, installation method, substrate, exposure to moisture or weather, slip requirements and other project-specific considerations.

Where appropriate, you should seek advice from a suitably qualified tiler, builder, designer, architect or other professional before selecting or installing a product.

5. Enquiries and Quotes

You may contact us through the website, by email, telephone or through other contact methods provided on the site.

Submitting an enquiry does not create a contract or obligation for either party.

Any quotation, product order, supply arrangement or other commercial agreement subsequently entered into with Tile & Stone Co may be subject to separate terms provided at that time.

6. Website Use

You may use this website for legitimate personal or business purposes, including researching Tile & Stone Co products and contacting us about our ranges.

You must not:

  • use the website for any unlawful purpose;
  • attempt to gain unauthorised access to the website or its systems;
  • introduce viruses, malware or other harmful technology;
  • interfere with the operation or security of the website;
  • scrape or systematically extract website content without permission; or
  • use our content in a way that infringes our intellectual property rights or those of another party.

We may restrict access to the website where we reasonably believe it is being misused.

7. Intellectual Property

Unless otherwise stated, the content of this website is owned by or licensed to Tile & Stone Co Ltd.

This includes our:

  • website content;
  • branding and logos;
  • photographs and imagery;
  • graphics;
  • layouts;
  • written content; and
  • product information and promotional material.

You may view and use this material for normal personal or business research relating to our products.

You may not reproduce, publish, distribute, modify or commercially exploit our website content without our prior permission, except where permitted by law.

Third-party brands, product names, trademarks and imagery remain the property of their respective owners.

8. Third-Party Links

Our website may contain links to third-party websites or resources.

These links are provided for convenience and information only.

We do not control third-party websites and are not responsible for their content, security, availability or privacy practices.

Your use of a third-party website is subject to that provider’s own terms and policies.

9. Privacy

If you provide personal information through an enquiry form or another part of our website, we will handle that information in accordance with our Privacy Policy and applicable New Zealand privacy law.

Please refer to our Privacy Policy for more information about how personal information is collected, used, stored and protected.

10. Website Availability

We aim to keep our website available and operating correctly but cannot guarantee uninterrupted or error-free access.

We may update, modify, suspend or remove parts of the website from time to time, including product information, imagery and website functionality.

We may also correct errors or outdated information when they are identified.

11. Limitation of Liability

To the extent permitted by New Zealand law, Tile & Stone Co is not responsible for loss arising solely from reliance on general website information where project-specific confirmation or professional advice would reasonably have been required.

We are also not responsible for differences in product appearance caused by screen settings, photography, lighting or reasonable natural and manufacturing variations that are clearly explained on this website.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot legally be excluded under New Zealand law.

12. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, business practices or legal requirements.

The most current version will be available on this page.

13. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.

Any matters relating to the use of this website will be interpreted in accordance with New Zealand law.

14. Contact Us

If you have questions about these Terms & Conditions, our products or information displayed on the website, please contact:

Tile & Stone Co Ltd

Email: office@tileandstone.co.nz